At Jacinth Paul, your privacy is of paramount importance. We are committed to safeguarding your personal information and ensuring transparency about how we collect, use, and protect data when you visit our website. This Privacy Policy outlines the information we collect, how we use it, and the steps we take to ensure your data remains secure.

1. Information We Collect

When you visit our website, we collect different types of information based on your interaction, including:

Automatically Collected Information:

• Technical Data: IP addresses, browser types, operating systems, referring/exit pages, and device types.
• Usage Data: Information about how you navigate our website, including pages viewed, time spent on the site, and links clicked.

Voluntarily Provided Information:

• Contact Information: When you use our contact forms, subscribe to newsletters, or engage with us in any other way, we collect your name, email address, and any other information you provide.
• Transaction Data: If you purchase a product or service, we may collect information related to your transactions, such as payment details (processed through secure third-party providers).

Cookies and Tracking Technologies:

• Cookies: We use cookies to personalize your experience, track site performance, and manage advertising. Cookies are small files stored on your device that help us remember your preferences.
• Tracking Tools: We may also use technologies like web beacons and tracking pixels to better understand user interactions with the site and improve our services.

2. How We Use Your Information

We use your information for the following purposes:

• Website Functionality: To operate and improve the functionality of our website.
• Customer Support: To respond to inquiries and requests through our contact forms.
• Communication: To send you emails, newsletters, or updates about our products, services, promotions, or changes in our policies.
• Analytics and Improvement: To monitor user activity, analyze website performance, and improve user experience.
• Legal Compliance: To comply with legal obligations, resolve disputes, and enforce our agreements.

3. How We Share Your Information

We do not sell or rent your personal information. However, we may share your information under the following circumstances:

• Service Providers: We may share your information with trusted third-party service providers who help us operate our website, manage data, process payments, or perform services on our behalf. These parties are required to protect your data and only use it for the purpose of providing the agreed-upon service.
• Legal Requirements: We may disclose your personal information if required by law, such as to comply with a subpoena, legal process, or other legal requirements.
• Business Transfers: In the event of a merger, acquisition, or asset sale, your information may be transferred as part of the business deal. We will notify you of any such transaction and outline how your information may be handled post-transaction.

4. Cookies and Similar Technologies

We use cookies, web beacons, and similar tracking technologies to collect information about your browsing habits and provide a more tailored experience. This may include:

• Session Cookies: Temporary cookies used to remember your actions during your visit.
• Persistent Cookies: Long-term cookies that help us remember you on future visits.
• Analytics Cookies: Tools like Google Analytics to help us understand how users interact with the website and improve its functionality.

You have the right to control the use of cookies through your browser settings. Disabling cookies may limit your ability to use some parts of the website.

5. Data Security

We implement a variety of security measures to protect your personal information, including encryption, secure servers, and limited access protocols. While we strive to keep your information secure, no method of transmission over the internet or electronic storage is 100% secure. Therefore, we cannot guarantee absolute security, and you acknowledge that you provide your personal information at your own risk.

6. Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. After this period, your data will be securely deleted or anonymised.

7. Third-Party Links and Services

Our website may include links to third-party websites, plug-ins, or applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy practices. We encourage you to read their privacy policies before providing any personal information.

8. International Data Transfers

If you are accessing our website from outside of India, please be aware that your information may be transferred, stored, and processed in India or other jurisdictions where our servers or service providers are located. We ensure that such transfers comply with applicable data protection laws.

9. Your Rights

You have the right to:

• Access Your Data: Request a copy of the personal information we hold about you.
• Rectification: Correct any incomplete or inaccurate data we hold about you.
• Erasure: Request that we delete your personal information where there is no legal reason for us to retain it.
• Data Portability: Request the transfer of your data to another service provider.
• Withdraw Consent: Where we rely on consent to process your data, you may withdraw this consent at any time.

To exercise any of these rights, please contact us using the details below.

10. Children’s Privacy

Our website is not directed at children under the age of 13. We do not knowingly collect or solicit personal information from anyone under the age of 13. If we become aware that we have collected personal information from a child under the age of 13 without verification of parental consent, we will delete that information as quickly as possible.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last Updated” date at the bottom of the policy and provide notice of any material changes on our website. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us through the contact form on our website.

Last Updated: 16th September, 2024